The call is free. However some European Operators may apply a charge, if the call is made from a mobile phone. For any information about charge rate, please enquire in advance from your provider. Should you have difficulties getting through to the free phone number, you can also call
020 30245590. In the Republic of Ireland please only use
00800 64 111 111 if calling from a land line. The call will be free of charge. However, to call using a mobile telephone please dial 01 2421881. A call made from a mobile telephone will not be free but will be charged to you. For information about charge rates, please contact your service provider before making the call.