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It’s all about performance and backup says local new holland customer

​​PALMERSTON NORTH – The excellent service he receives from his local Norwood Farm Machinery Centre and the ability of his New Holland tractors to work in steep country are two big reasons Gisborne contractor Hayden Bruce continues to be loyal to the brand.

Hayden has been running his contracting business, HD Bruce Contracting Ltd, for the past 14 years. He offers a range of agricultural services including full cultivation, direct drilling and fodder beet planting, and in recent years has moved extensively into earthmoving and forestry roading.

Hayden has been using New Holland machinery for 13 years and has owned a total of eight New Holland machines during that time. “My first machine was a New Holland TM190 tractor,” he says. “I chose New Holland because they were known to be hill-country tractors. We do a lot of steep hill country and that first New Holland tractor lived up to our expectations, so we stuck with them.”

Hayden currently has a New Holland T7.260, which he has owned for two years. “The business has diversified and the T7.260 is ideal for our big earthmoving and forestry roading work. It spends half its life doing that work. We have a big 8.0m Hautapu scoop that we tow behind it and it is quite good for that. We also have a big McIntosh trailer we tow and it is good for that as well.”

Hayden says he and his crew also use it to do quite a bit of cultivation in steep areas. “It is just a really good all-rounder for the horsepower. It has got snap-lock duals, which you can drop them off and/or attach them quickly to go from earthworks back to our cultivation work.”

Hayden purchased his New Holland machinery through Norwood Farm Machinery Centre in Gisborne, and says the best thing about the dealership is its people.

“Linda Prins is excellent,” he says. “She is really easy to deal with and she makes things happen for us. If there are any problems with parts, accounts or anything else, she jumps in and resolves them.”

Hayden has worked with sales representative Peter Rennie for the purchase of all his implements and New Holland machinery. “Peter is excellent to deal with and nothing is ever a problem. If a tractor goes down, Pete will always endeavour to find an alternative arrangement for us to carry on with where possible. If we are short of implements and he has got what we are looking for, we will come to an agreement to help us to get on with the task at hand. He is just really good at looking after us.”

Hayden says Linda and Peter are the main reasons he is loyal to the Norwood Farm Machinery Centre for his New Holland tractors. “We stick with that dealership because of the people that make it happen for us.” ​

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